Easy Exchange Terms of Use

Easy Exchange Ltd, Company registration 3779438.
Money Service Business Registration Number 12141558

WARNING: Money Laundering is a very serious International offence and customers should note that any suspicious transactions will be reported to the appropriate authorities in relevant countries without further reference

None of the information contained in this website constitutes, nor should be construed as Financial Advice.

The foreign exchange rates used on screen are for cleared funds received by Easy Exchange at that point in time.

In the event that Easy Exchange receives cleared funds from clients that only equate to a portion of deal size requested via a transfer form in the client account area, Easy Exchange will take no action unless it has been arranged to do so at a prior stage.

The foreign exchange rates used on the 'new transfer' form are only used to give an indication of the amount you will be sending in the appropriate foreign currency.

All Easy Exchange transfer charges will be removed from the money transferred from the U.K, For example, if you submit your transfer form online for the value of £1000 Easy Exchange will remove the transfer cost of £8 and convert and send your chosen currency to the value of £992.

Transfers are subject to a maximum value of £50,000 per customer per day. Please contact us between 9:00am to 5:00pm (GMT Time) regarding amounts over £50,000 or to discuss increasing your daily limit.

The minimum value money transfer we conduct is for £50.

Customer amounts will be monitored for money laundering reasons.

Currency availability may be subject to monetary limits, currency exchange restrictions and to customers complying with anti money laundering regulations.

All beneficiary bank fees are included in the transfer charge.

In the instance that an individuals ‘receiving bank’ costs are deemed unreasonable by Easy Exchange, Easy Exchange will deduct this from the final amount transferred to the respective beneficiary account.

Customers are responsible to ensure that the details provided at registration (address, telephone number, email, Identification documents (when they expire) etc.) are kept up to date. Easy Exchange reserves the right to request further information pertaining to client accounts at any time. Failure to supply such information may result in limitation on usage of this service or suspension of account.

By submitting your order, you confirm that the purpose of the order is not for speculative investment or any other purposes but money transferral. You also confirm that the details contained in the order are correct in all respects.

The collaborative transfer scheme runs for 24hrs per day and any savings are calculated daily at 5:30pm (U.K time).

The collaborative transfer scheme price may fluctuate through out the day in each currency but will settle for that day at 5:30pm.

The decrement (or increment) of each respective collaborative transfer scheme price is determined by a set of variables relevant to the operation of Easy Exchange.

Only transactions that have opted into the collaborative scheme will receive any potential discounts that the scheme may offer. The option to take part in the collaborative transfer scheme is not necessarily available for all types of money transfer conducted through Easy Exchange.

Requests made to Easy Exchange relating to a transaction that fall out of the normal terms of business may cause the transaction to be charged at our standard fee and not receive any Collaborative savings where relevant.

All transactions that have opted into the collaborative scheme will receive the final price calculated daily at 5:30pm (UK time) regardless of the time on that day that the transaction has been instigated.

Any discount that is due from the collaborative scheme will be added back onto the respective money transfer already conducted. The discount, if any, under no circumstances will be refunded in cash or any other form of payment to the member.

If you have opted out of the scheme when conducting your money transfer you can not opt back in at a later date.

Easy Exchange shall in no way, and under no circumstances, be liable for any damages or losses, including without limitation, direct, indirect, consequential, special, incidental, or punitive damages deemed or alleged to have resulted from or caused by the following scenarios:

a. payments made to unintended Recipients or payments made in incorrect amounts due to the input of incorrect information by Members;
b. for any fraud, deception or misrepresentations by Users, whether or not the User is verified in any manner;
c. any damages resulting from a recipient's decision not to accept a payment made through Easy Exchange;
d. any errors or omissions in the website content;
e. the misuse of the web site content or the inability of any person to use the site;
f. delays, losses, errors, or omissions resulting from failure of any telecommunications or any other data transmission system and the failure of the central computer system or any part thereof;
g. any results of any acts of Government or authority, any act of God or force majeure.

Once Easy Exchange has received your cleared funds and made the transfer it can not be cancelled. If the transfer has resulted from a genuine mistake, Easy Exchange will attempt to retrieve your money. If successful this will incur a minimum fee of £50.
The onus of proving such mistakes falls to the Customers and must be communicated to Easy Exchange Limited within 24 hours of supplying your funds.

Cleared funds received before 9:30am (U.K time) and after 5:30pm (U.K time) are not guaranteed to be dealt at the rates shown on screen. In this case, these transactions will receive the screen exchange rate as at 9:30am (U.K time) that day or the following business days’ exchange rate as at 9:30am (U.K time).

Easy Exchange is not open on Public Holidays. Cleared funds received on public holidays will receive the screen exchange rate as at 9:30am (U.K time) on the next business day.

Easy Exchange will use its sole discretion when deciding the method by which
these instructions will be transmitted.

All funds received by Easy Exchange will be credited to a client segregated bank account established and maintained by Easy Exchange with its bank. Funds in this account are not combined with funds belonging to Easy Exchange and the funds are not used by Easy Exchange other than for the purpose of money transferral agreed upon.

Easy Exchange does not accept cash deposits. Any cash deposits made into the Easy Exchange bank account may be returned and will definitely incur extra charges as imposed by our Bank.

In the event that Easy Exchange does not receive the funds within five working days of receiving your online money transfer form, the transaction may be considered void.

In the event that Easy Exchange receives cleared funds that are less than the amount instructed for transfer on the Easy Exchange money transfer form, the transaction may be deemed void. Easy exchange will hold the money and the onus will be on the customer to make contact with Easy Exchange and prove the funds are theirs. The return of any funds may incur a £50.00 fee.

In the event that Easy Exchange receives cleared funds that have no associated transfer form submitted no action will be taken. Easy Exchange will only deal and transmit client money upon receiving instructions via are a transfer form sent within the client account area.

Easy Exchange will use as a paying bank any bank, of its own or another of its choice, in the country whose national currency is being remitted and/or the country where the beneficiary resides.

Easy Exchange does not accept any responsibility for any loss or damage caused by delays, interruptions, misinterpretations or errors in transmissions, which are not directly due to the negligence or default of Easy Exchange.

In any case, Easy Exchange will not be liable in any circumstances for any loss of business, goodwill or any type of consequential or indirect loss whatsoever.

The liability of any member of Easy Exchange for any loss, injury or damage resulting from any failure, delay or error shall be limited to the lower of: -The amount of such loss, injury or damage; -The amount of any interest the customer may fail to earn or any interest the customer may incur for the period of the delay.

The customer shall be bound by and agrees to hold Easy Exchange harmless against all obligations and responsibilities imposed by foreign laws.

Easy exchange is not a deposit taking business. All deposits taken by Easy Exchange are for the specific purpose of money transfer. No interest will be paid out on deposits held by Easy Exchange for the duration of the transfer process.

All information provided to Easy Exchange will be treated as confidential and used for no other purpose than that of money transfer.

Easy Exchange may refuse to act on any instruction if it doubts the authenticity of the instruction or do not consider it to be sufficiently clear.

Easy Exchange endeavours to transfer your money to your designated beneficiary account after 5 business days of receiving your cleared funds*.

In the event that Easy Exchange is experiencing technical difficulties, screen rates or service times will not be guaranteed.

Terms and Conditions Changes for Electronic Checking follow:

-Easy Exchange uses electronic checking methods to verify the identity of each user resident in the UK and reserves the right to choose the company it uses to do these checks.

-The check will cover at least registered passport details and registered address as well as checks against sanctions lists and Politically Exposed Persons lists. Further checking points might be added by Easy Exchange and if a client thinks they might have trouble passing any of these checks they must contact a member of the Easy Exchange staff to discuss things further.

-Any client that fails these checks might be required to provide additional information to Easy Exchange in the form of paper or electronic information, or might be refused registration with Easy Exchange.

-Easy Exchange reserves the right to refuse registration to any potential client and also the right to cancel any clients membership for any legitimate reason.

*Working days do not include Saturdays, Sundays or Public holidays in either the U.K or recipient country.

These terms and conditions shall be governed and interpreted in accordance with English Law and you agree to submit to the non-exclusive jurisdiction of the English Courts.

None of the information contained in this website constitutes, nor should be construed as Financial Advice.

Easy Exchange Ltd, Company registration 3779438.
Money Service Business Registration Number 12141558