How do I transfer?

Some general points.*

• Minimum transfer size is 50 pounds & the maximum transfer fee is 8 Pounds.
• The transfer fee includes all beneficiary bank receiving bank costs.
• Transfers take 3 to 5 business days after receiving your cleared funds.
• Collaborative scheme savings are calculated each day at 5:30pm GMT.
• You must have online or phone banking facilities in the U.K to use this site.

Please follow the steps below to conduct your money transfer.

Register:

Select ‘Register’ in the main menu and fill in an online transfer form. Once you have submitted your registration form we will send you an e-mail outlining what to do next. To complete registration with Easy exchange you will need to post us a certified copy of both your passport and of a recent bank statement. (Once off)– All of the information you need regarding this can be found upon logging into the website. When we have received your identification documents we will notify you via your registered e-mail address and your account will be activated.

Log into your account:

Select the ‘Log-in’ button from the Main menu or from the top menu bar and log in using your account details that have been sent to you via e-mail. You will be directed to your account area. The account area is where you can manage and save your transfer, beneficiary, source, and personal details. You can access your account as soon as your online registration form has been completed.

Create a Beneficiary account:

Select the ‘My Beneficiaries’ button from the top menu bar and then proceed to use the Beneficiary region to create any beneficiaries that you want to transfer money to. Your Beneficiary details will be stored and made available to you the next time you want to make a transfer and you can add as many beneficiary accounts as you need. Click on ‘Add a beneficiary account’ to store a new account.

Create a Bank account account:

Select the ‘My Bank Accounts’ button from the top menu bar and then proceed to use the Bank accounts region to create any U.K based bank accounts that you are going to use to make payment to Easy Exchange from **. You can store as many UK accounts as you need to as long as you accurately select the account you will be using for each transfer. Click on ‘Add a Bank account’ to store a new account

Fill in your transfer form:

Once your Easy Exchange account has been activated and you have set up both your Bank accounts and Beneficiary accounts you are ready to transfer money. Having logged in to your account, select the ‘Transfer money’ button from the Main menu and complete the transfer form. On the transfer form you will be asked whether you want to opt in/out of the Collaborative transfer scheme. Here are some more details on this:

The Collaborative transfer scheme:

If you opt out of the scheme then your transfer will be charged at the current full price. If you opt into the scheme your transfer will be eligible for any savings that are calculated at the end of the day. In more detail, at the end of the day (5:30pm GMT) all members in the scheme that have transferred funds on the day (9:30am-5:30pm) will have any calculated savings added back onto their initial transfer amount. Regardless of whether you are the first or last person to send money on a given day, you will receive the full saving for that day. For example, if you filled in a transfer form for £100 when the fee was still £8 your transfer amount would be £92.00 but if, by the end of the day, the fee is just £4, your fee would be amended to £4 and your transfer amount will be increased to £96.

Deposit your funds:

You need to deposit your funds for transfer into the Easy Exchange bank account provided for you using Internet or phone banking and use your membership number as a reference on your deposit. The Easy Exchange bank account details will be displayed on the final page of your transfer form and they will also be sent to your registered e-mail address.

Confirmation:

We will send an e-mail confirmation to you when we have received your funds into the Easy Exchange bank account. This e-mail will provide you with your minimum guaranteed rate of exchange, which is the rate on screen when your funds clear into the Easy Exchange bank account. We will also send you a final confirmation e-mail after we deposit your funds into your beneficiary account.

* Please See the Terms of use for full conditions.
** Note: the Bank accounts registered here should match the certified copies of the bank statement/s you have sent to us during registration.